OUR TEAM
We put our customers first.
LUKE KELLY
Managing DirectorLuke Kelly has been a Director of the Group since 2017. He is focused on driving DKG’s strategic direction and positioning it at the forefront of innovation in the industry while always striving to deepen the customer experience. Previously, Luke was General Manager of Operations for nine years, focusing on technology and finance. He has a Diploma of Insurance Broking from the Institute of Insurance and Finance (ANZIIF).
ROBERT KELLY JR
DirectorRob Kelly has been a Director of the Group since 2017. Previously, he spent 15 years working across general insurance broking, work health and safety, motor fleet underwriting and claims. Rob was educated at Central Queensland University, University of Newcastle Graduate School and the Institute of Insurance and Finance (ANZIIF).
ALLAN O'BRIEN
Chief Operating OfficerAllan O’Brien was appointed General Manager – Claims in 2020 and Chief Operating Officer in 2022. He has over 20 years of experience in the insurance and accident management industries where he held senior management roles. Allan specialises in claims management product development, distribution and corporate strategy.
SIMON DONOVAN
Executive General Manager - CommercialSimon Donovan joined the Group in 2019 as General Manager – Sales and Agency and was promoted to Executive General Manager – Commercial in July 2021. Prior to that, his role at NRMA focused on channel sales and telematics. Simon has over 20 years of experience in the car rental industry across operations and sales in multiple capacities and countries. He holds a Bachelor of Science from the University of Wales Institute Cardiff.
RAJ KUMAR
Executive General Manager, Governance, Risk and ComplianceRaj Kumar was appointed Governance, Risk and Compliance Manager in 2020 and Executive General Manager in 2021. He is a corporate governance, risk and compliance senior executive, board advisor, qualified GRC professional and certified GRC Auditor with over 12 years of experience. Raj has key experience in advanced risk assessments, regulatory compliance, identity management, quality, and assurance testing, internal audit and AML/CTF reporting within a diverse range of sectors.
ROUEN VAN ECK
Executive General Manager, Insurance/Risk/StrategyRouen Van Eck brings over 20 years of insurance industry expertise to Recoversure. Known for driving growth, joint ventures and innovative solutions, he excels in leadership and strategic planning. Previously, he held senior roles at international brokerages. Rouen holds an MBA and diplomas in Financial Services and Insurance Broking.
CHRISTINA BRANNIGAN
Regional Strategic Account BDMBringing nearly 20 years of experience in the car rental industry, Christina has successfully managed diverse segments such as travel, corporate, insurance and replacement. Recognised as a Certified Customer Service Professional by the Customer Service Institute of Australia, Christina holds both a Certificate IV in Business and a Certificate IV in Customer Contact.
RHONADEL CRISPINO
Claims ManagerRhonadel Crispino joined Recoversure in January 2012 and was appointed as Claims Manager in 2017. She has over 20 years of experience in claims across direct and commercial portfolios. Rhonadel holds a Diploma in Financial Services from ANZIIF.
AMPHONE SUNPHANTRY
Senior Claims OfficerAmphone Sunphantry joined Recoversure in 2017 as a Senior Claims officer. She has specialised in claims management in the insurance industry for the past 15 years.
DANIEL McDONALD
Senior Claims OfficerDaniel McDonald joined Recoversure in 2017 and has 20 years of combined debt recoveries and motor claims experience. He is a Senior Claims Officer working within Recoversure’s motor and rental fleet claims. Daniel has a Certificate III in Financial Services (Mercantile Agents) and Certificate III in General Insurance.
JULIE LAM
Claims OfficerJulie Lam joined Recoversure in 2021 as a Claims Officer. She has a wealth of claims management knowledge having worked in the insurance industry for over 20 years.